Take care of your customers and they'll take care of you.
Providing easy access to FAQs, Troubleshooting, and Online Help tells your customers you value their business. Your investment in helping your customers pays off with return visits, repeat sales, and reduced calls for help. Not to mention the way it enhances your reputation and makes your site an instant favorite.
We're experts at providing support content that's readily available, highly usable, and above all effective. Please see below for a sample FAQ or to request a free Customer Support content analysis of your site.
Sample FAQ link destination
Forgot Your Password?
You may reset your password online if you know the answer to your security question and have access to the e-mail account you provided when you established your User ID and password:
- Follow the link to the Forgot Your Password page.
- Enter your User ID and select Continue .
- Provide the answer to your security question and select Continue .
- Submit a new password and re-enter to confirm.
- Select Send Me the Password Reset E-mail .
A password verification will be sent to the e-mail address you provided within 24 hours of your request. (If you do not receive the e-mail within 24 hours, please Contact Us .) You must follow the link contained in the e-mail within 24 hours of receipt to verify your new password.
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